in recent weeks, the hospitality industry across the balearic islands and spain has been experiencing a significant increase in identity impersonation fraud.

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Alerta de Ciberseguridad Hotelera, proteja a sus clientes y su reputación

<h1 style="margin: 0px 0px 20px; color: rgb(33, 33, 33); font-size: 16px; line-height: 28px;"><strong><span style="font-size:22px;">Could You Tell Today If a Cybercriminal Was Impersonating Your Business to Defraud Your Customers?</span></strong> <span style="font-size:14px;"><br />
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In recent weeks, the hospitality industry across the Balearic Islands and Spain has been experiencing a significant increase in <strong>identity impersonation fraud</strong>. </span></h1>

<p style="
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font-size:20px;
line-height:30px;
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color:#212121;"><span style="font-size:14px;"> In recent weeks, the hospitality industry across the Balearic Islands and Spain has been experiencing a significant increase in <strong>identity impersonation fraud</strong>. </span></p>

<p style="margin:0 0 20px 0;
color:#212121;
font-size:16px;
line-height:28px;"><span style="font-size:14px;"> Fraudsters are contacting hotel guests via WhatsApp, SMS, or email while pretending to represent the hotel. Most concerning of all, they are using <strong>real reservation data</strong> (guest name, stay dates, and booking amount) to request payments or ask customers to verify their payment details. Because the information is accurate, victims trust the request and proceed with the payment. </span></p>

<p style="margin:0 0 20px 0;
color:#212121;
font-size:16px;
line-height:28px;"><span style="font-size:14px;"> This is not an isolated case nor the result of a single provider failure. These attacks are affecting reservations made both through hotel websites and major online travel agencies (OTAs), and are linked to international fraud campaigns already documented by <strong>Microsoft Threat Intelligence</strong> and various national cybersecurity agencies. </span></p>

<p style="
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line-height:30px;
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text-align:center;"><span style="font-size:14px;"> The key is understanding how reservation data travels today</span><br />
 </p>

<p style="margin:0 0 20px 0;
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font-size:16px;
line-height:28px;"><span style="font-size:14px;"> Guest information passes through multiple systems — booking engines, channel managers, PMS platforms, CRMs, check-in solutions and email services — and it only takes one compromised link in that chain for the data to fall into the wrong hands. </span></p>

<p style="margin:0 0 30px 0;
color:#212121;
font-size:16px;
line-height:28px;"><span style="font-size:14px;"> The uncomfortable question is: <strong>Are you absolutely certain that nobody has already gained access to your email, servers, booking engine, or management systems?</strong> Most intrusions remain undetected for weeks — and sometimes even months. </span></p>

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           <p style="margin:0 0 8px 0;"><span style="color:#FF751F;font-size:18px;">✓</span> <span style="color:#222222;"><strong>Security & Breach Assessment: Has Someone Already Got In?</strong></span></p>

           <p style="margin:0 0 15px 25px;color:#212121;font-size:16px;line-height:24px;">We analyse your email systems, servers, access controls and management platforms for intrusions, leaked credentials and suspicious activity. If indicators of compromise are found, we conduct forensic analysis. The first step is knowing whether the threat is already inside.</p>

           <hr style="border:none;border-top:1px solid #FFD5BF;margin:15px 0;" />
           <p style="margin:0 0 8px 0;"><span style="color:#FF751F;font-size:18px;">✓</span> <span style="color:#222222;"><strong>Email Protection (FortiMail / Workspace)</strong></span></p>

           <p style="margin:0 0 15px 25px;color:#212121;font-size:16px;line-height:24px;">Email remains the primary gateway for phishing attacks. We implement advanced anti-phishing and anti-spoofing protection (SPF, DKIM and DMARC) to prevent domain impersonation and stop malicious messages before they reach users.</p>

           <hr style="border:none;border-top:1px solid #FFD5BF;margin:15px 0;" />
           <p style="margin:0 0 8px 0;"><span style="color:#FF751F;font-size:18px;">✓</span> <span style="color:#222222;"><strong>Multi-Factor Authentication (MFA) & Conditional Access</strong></span></p>

           <p style="margin:0 0 15px 25px;color:#212121;font-size:16px;line-height:24px;">We enable multi-factor authentication across all critical accounts, including email, PMS, booking engines and channel managers, supported by conditional access policies that block unauthorised devices and locations.</p>

           <hr style="border:none;border-top:1px solid #FFD5BF;margin:15px 0;" />
           <p style="margin:0 0 8px 0;"><span style="color:#FF751F;font-size:18px;">✓ </span><span style="color:#222222;"><strong>Managed Perimeter Firewall (FortiGate)</strong></span></p>

           <p style="margin:0 0 15px 25px;color:#212121;font-size:16px;line-height:24px;">We secure your network perimeter with next-generation firewalls, network segmentation, intrusion prevention (IPS) and advanced access controls, fully managed and maintained by our specialists.</p>

           <hr style="border:none;border-top:1px solid #FFD5BF;margin:15px 0;" />
           <p style="margin:0 0 8px 0;"><span style="color:#FF751F;font-size:18px;">✓</span> <span style="color:#222222;"><strong>Managed Cybersecurity (24/7 SOC)</strong></span></p>

           <p style="margin:0 0 15px 25px;color:#212121;font-size:16px;line-height:24px;">Continuous monitoring of your infrastructure with threat detection and response capabilities (SOC/SIEM), combined with advanced endpoint protection (EDR/antivirus). We monitor your environment 24/7.</p>

           <hr style="border:none;border-top:1px solid #FFD5BF;margin:15px 0;" />
           <p style="margin:0 0 8px 0;"><span style="color:#FF751F;font-size:18px;">✓</span> <span style="color:#222222;"><strong>Cloud Backup</strong></span></p>

           <p style="margin:0 0 15px 25px;color:#212121;font-size:16px;line-height:24px;">Your last line of defence against ransomware. Databases and Microsoft 365 services (Outlook, OneDrive, SharePoint and Teams) are automatically backed up and recoverable within minutes.</p>
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<p style="margin: 0 0 24px 0; color:#212121; font-size:16px; line-height:28px;"><span style="font-size:14px;">And because people are often the weakest link, we complement the solution with <strong>phishing awareness and cybersecurity training</strong> for your team.</span><br />
<br />
<span style="color:#222222;"><span style="font-size:16px; line-height:28px;"><strong>Enterprise-Grade Security, Fully Proactive Management</strong></span></span><br />
<span style="font-size:14px;">Forget about complex configurations and uncertainty about whether you are protected.<br />
Our specialists take care of everything, so you can focus on your business while we ensure your environment remains secure.</span><br />
<br />
<span style="font-size:16px;"><strong><span style="color:#222222;">Don't Wait Until You Become the Next Victim.</span></strong></span><br />
<span style="font-size:14px;">The first step is understanding your current risk. We offer an initial security assessment with no obligation to evaluate the real state of your infrastructure and determine whether a breach may already exist.</span></p>

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           <p style="
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           <p style="
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color:#555555;"><span style="font-size:14px;">Contact us at <u><a href="mailto:sistemas@grupodynasoft.com"><span style="color:#FF751F;">sistemas@grupodynasoft.com</span></a></u></span></p>
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           <p style="margin:0 0 8px 0; color:#FFFFFF; font-size:14px; line-height:20px;"><span style="color:#dddddd;">  </span><span style="color:#000000;"> (+34) 971 35 99 57</span></p>

           <p style="margin:0 0 8px 0; color:#FFFFFF; font-size:14px; line-height:20px;"><span style="color:#000000;">    </span><a href="http://info@grupodynasoft.com"><span style="color:#000000;">info@grupodynasoft.com</span></a></p>

           <p style="margin:0; color:#FFFFFF; font-size:14px; line-height:20px;"><span style="color:#000000;">    </span><a href="http://www.grupodynasoft.com"><span style="color:#000000;">www.grupodynasoft.com</span></a><span style="color:#000000;"> </span>                 <a href="https://www.youtube.com/@Grupo.Dynasoft"><img alt="" src="/assets/_uploads/ckfinder/images/icono%20youtube%20(1)(1).png" style="width: 30px; height: 30px;" /></a>    <a href="https://www.instagram.com/grupodynasoft/"><span style="color:#dddddd;"><img alt="" src="/assets/_uploads/ckfinder/images/Icono%20instagram%20(1).png" style="width: 30px; height: 30px;" /></span></a>    <a href="https://www.linkedin.com/company/grupodynasoft/?viewAsMember=true"><img alt="" src="/assets/_uploads/ckfinder/images/icono%20linkedin%20(1).png" style="width: 30px; height: 30px;" /></a>       </p>
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Alerta de Ciberseguridad Hotelera, proteja a sus clientes y su reputación

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